General

The protection of your data is very important to us. At Pettec, we take security seriously and want you to be as confident about how we process your personal data as you are about the protection provided by our surveillance cameras. As the data controller, we are committed to ensuring that all applicable data protection laws are complied with and that your personal data is adequately protected.

Controller and Processor

Unless the exception for household and personal activities applies, the user is the controller of the personal data collected by your Pettec devices. In some situations, we may act as a processor in relation to the content you capture and the recording of your devices. We do not access your content for any reason other than to provide you with services at your request.

Scope

This Privacy Notice applies to all processing of personal data relating to you as a current or potential customer and user of our products and services ("User") and on our website www.pettec.de ("Website"), ("Website Visitor").

Personal data collected

When you enter into an agreement with us to use our services, you provide us with certain personal data. This may include data such as contact details, login details, order and payment details, and information about how you use our services. Your personal data may also be provided to us through other sources such as public registers or partners.

To provide you with the best possible experience on our platforms, we also use cookies, which may contain personal data collected when you use our website and app.

Our processing of your personal data

Your personal data will be used to provide you with the best possible information about the products and services we offer.

- As a user of our services and products, your personal data may be processed for the following reasons

- Administration and execution of contracts,

- Provision of the Snoop Cube App, which allows you to use our products and services,

- Provision of services and technical support related to our products and services and

- Training and quality assurance.

- To analyze the use of our website and ensure its functionality, and

- To provide and manage our online shop.

Regardless of whether you visit the website or the app, your personal data may also be processed for the following purposes:

- Marketing, including targeted direct marketing to individuals,

- Customer satisfaction surveys, customer reviews and business development,

- Administration in connection with acquisitions, restructurings, etc.,

- Defending our legal interests in the event of a dispute, and

- Fulfillment of legal obligations, including the disclosure of personal data to law enforcement or other authorities.

We do not sell your personal data to third parties. We do not use personal data for incompatible purposes and only store personal data for the period for which it is necessary.

In some cases, it may be necessary to share your personal data with other companies in the group, including IT providers, outsourced service providers or companies with whom we cooperate to provide our products and services. Section 7 provides more information on who we share your personal data with.

Your rights

You have the right to be informed about how we collect, process, store and use your personal data. In addition, you have the right to request changes to the processing of your personal data, as well as the right to access your personal data and, in certain situations, to have your personal data erased, to restrict the processing of your personal data, and the right to data portability. You can manually delete your account data via the privacy center in the Snoop Cube App. In some cases, you also have the right to object to our processing of your personal data. If we process your personal data on the basis of your consent, you have the right to withdraw your consent at any time. If you believe that we have processed your data unlawfully, you have the right to lodge a complaint with the data protection authority in your home country.

Full Privacy Notice

This is a summary of our Privacy Notice. If you would like to know more about how we process your personal data and what rights you have as a data subject, please read our full Privacy Notice.

 

Contact information

If you have any questions about this Privacy Notice or the processing of your personal data, or if you wish to exercise your rights, please do not hesitate to contact us:

Stage10 GmbH

Postal address: 

Oranienburgerstr. 45

10117 Berlin

E-mail: info@pettec.de