AI Privacy Policy & Terms of Use

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Effective Date: August 06, 2021


It also describes the choices available to you regarding your personal information and how you can access, update, and correct it.


YOUR PRIVACY IS IMPORTANT TO US. PLEASE READ THIS PRIVACY POLICY TO LEARN ABOUT THE INFORMATION THAT WE COLLECT FROM YOU AND HOW WE USE THAT INFORMATION.


BY USING THE SERVICES, YOU AGREE TO THE COLLECTION, USE, AND TRANSFER OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.


If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us via email at: info@meari.com


1. Scope

This Privacy Policy applies to the processing of personal data in connection with We’s products and services ("Services"), including:

(1) We’s hardware products ("Products"),

(2) Website(s) accessible at https://www.cloudedge360.com/ ("Site"),

(3) Services, including technical support and services accessible via the Website(s) ("Web Apps"),

(4) Software that may be downloaded to your smartphone or tablet to access services ("Mobile Apps"), and

(5) Subscription services, including services that you can access via the Web Apps and Mobile Apps ("Subscription Services").

Third parties may also integrate We’s Products and Services into their products and services, and we are not responsible for such integration. Additional information regarding our privacy practices may be provided in other documents, such as offer descriptions, supplemental privacy statements, or notices provided prior to or at the time of data collection.

2. Personal Information We May Collect
We obtain personal information about you from a variety of sources, as described below. For the purposes of this Privacy Policy, “personal information” means any information that identifies you personally, such as your name, email address, or billing information, or other data that can be reasonably used to infer this information. Where applicable, we indicate whether and why you must provide us with your personal information, as well as the consequences of failing to do so. If you do not provide personal information when requested, you may not be able to benefit from our Services if that information is necessary to provide you with the service.

a. Personal Information We Collect Directly from You

1. Registration
To use the Services, we may ask you to provide certain personal information when you create an account to install and register our web apps and mobile apps, register a product, complete a survey or sign up for our mailing list. We may ask you to submit the following types of personal information: first and last name, country, email address, product serial number, purchase date, phone number.

2. Information you voluntarily share or post.
We may collect personal information you choose to provide or post on the We website and We-branded Web Apps and Mobile Apps in a public area on our Site, such as message boards. Another example, you can share your We camera access via an invitation link that you can send to friends.

3. Videos
For our We products, we collect, process, and store the video recordings you take with your systems for varying periods of time, depending on your subscription plans, configurations, and settings. This may include capturing and sending to you portions of the video as part of a notification or analyzing the data to identify motion or other events. Our computer service may process personal data from your cameras automatically so that the service can notify you of certain events.

4. Customer support.
We may collect information about your communications with our customer support team or other communications you send to us and their content. We may collect your reported camera's device information to locate technical problems, such as battery information, Wi-Fi signal strength, connection log.

5. Payment Details.
a. We may collect credit card and billing details, including payment transaction histories, to process your order. For example, we collect your credit card number when you purchase a subscription to use some of our Services, for shipping services associated with a warranty replacement, or when you purchase a license for one of our applications. However, if you choose to use a third-party payment method, such as Google Pay, Apple Pay, or Paypal, all of these payment data will only be collected and kept by these third parties, and we will not collect any payment data.
b. Personal Information We Collect from Your Interactions with Our Products and Services

2. Product usage.

We collect information about the usage of our products and devices, as well as statistics about your devices' performance. This information includes internet speed, voltage information, memory information, error rates, and other performance information.

c. Personal Information We Receive from Other Sources

1. Personal information from third parties.

If you choose to provide us with the personal information of third parties (such as name, email, and phone number), you must ensure that you have the third party's permission to do so. Examples include sharing names and images you associate with account users, sending referral or marketing material to a friend, or sending job referrals.

3. How We May Use Your Personal Information

We may use your personal information for the following purposes:

a. Provide the Service and communicate with you
We use your personal information to provide our services and communicate with you directly.

b. Maintain, improve and develop products and services.
We use your personal information to ensure that our services are working as intended and to make improvements to our services. We will also use the information we collect in existing services to help develop new services or customize services for you.

c. Internal data analytics.
We use personal information for internal analytics to understand how our services are used. However, we will not access and analyze videos captured by your device unless you need our assistant and have shared them with us to locate the problem with your camera.

d. Marketing.
We may send you marketing communications about products, services, offers, programs, and promotions (including contests, sweepstakes, and other marketing activities) either directly from us or from our partners. These may be our own offers or products or third-party product offers that we think might interest you, but we do not share information with third parties for their independent marketing or promotional purposes.

e. Comply with law and other standards.
We are allowed to use your personal information where required by applicable law and regulation or requested by any court or governmental agency having or claiming jurisdiction over us or our affiliates.

f. Other activities.
We may process your personal information for other purposes that we will specifically explain to you at the time of collection.

4. How We Share Your Personal Information
We may share personal information in the following ways or as otherwise notified to you at the time of collection:

a. Within the We family of companies globally.
We may share the personal information we collect with our headquarters and affiliates.

b. With service providers.
We may also share personal information with our service providers who perform services on our behalf based on our instructions and in compliance with appropriate confidentiality and security measures. Examples of such services include: fulfilling orders and credit card transactions, sending marketing communications, sharing your email address to help us with sales-related efforts or post-sale support, and providing customer support.

c. With the friends you invite.
You may choose to share your We camera access by sending an invitation link to friends.

d. We may share information with any successor to all or part of our business.

We may sell, transfer, or otherwise share some or all of our assets, including personal information, in connection with a merger, acquisition, reorganization, asset sale, spin-off of assets into a separate entity, or similar transaction or in the event of insolvency or bankruptcy. Should such an event occur, we will make reasonable efforts to direct the transferee to use personal information you have provided in a manner that is consistent with this Privacy Policy.

e. We may share information for legal reasons.
We will share personal information with companies, organizations, or individuals outside of We if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process, or enforceable governmental request
- enforce applicable Terms of Service, including investigation of potential violations
- detect, prevent, or otherwise address fraud, security, or technical issues, or
- protect against harm to the rights, property, or safety of Us, our users, or the public as required or permitted by law.

Furthermore, we may be required to disclose personal information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements, in certain situations.

f. Other.
When we otherwise notify you and you agree to the sharing.

5. Your Rights and Choices
We respect your control over your data and will confirm whether we hold or process data that we have collected from you upon your request. You also have the right to amend or update inaccurate or incomplete personal information, request the deletion of your personal information, or request that we no longer use it. In some circumstances, we may not be able to fulfill your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort, but in any event, we will respond to your request within a reasonable timeframe and provide you with an explanation. To make such a request to us, please go to We App -> User -> Feedback to submit a request, or email us at info@meari.com.

Please note that for personal information about you that We has received on behalf of a separate unaffiliated entity that has determined the means and purposes of processing, any such requests should be made directly to that entity. We will follow and support any instructions they give us concerning your personal information.

You have certain rights relating to the personal information we hold about you and certain choices about what personal information we collect from you, how we use it, and how we communicate with you.

a. You can choose not to install our applications or fill out a warranty card. This decision may limit your warranty services.

b. You can update or delete your account.
Through your account settings, you may update some of your personal information. However, if you delete your account, you may no longer be able to use the Service fully.

To update your preferences, ask us to remove your information from our mailing lists, delete your account, or submit a request to exercise your rights under applicable law, please contact us as specified in the "How to Contact Us" section below.


6. Data Transfers
Your personal information may be transferred to, processed, and stored by the following categories of transferees/recipients for the purposes described in this Privacy Policy:

a. Your data is stored on our company's server in an encrypted way and will not be shared with other companies.

b. Your data belongs to you; our company only stores it; you can choose to delete or cancel the data in the APP, and our company will process the data according to your instructions.


7. Children’s Privacy

We understand the importance of protecting children's privacy, especially in an online environment. The We Services covered by this Privacy Policy are not designed for or intentionally directed at children under the age of 18.

8. How We Protect Your Personal Information

We are committed to protecting the personal information entrusted to us and handling it securely in accordance with this Privacy Policy. We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the personal information in our possession. We also contractually require our suppliers to protect such data from unauthorized access, use, and disclosure.

When you participate in a discussion forum, local community, or chat room on any We Website, you should be aware that the information you provide there (i.e., your public profile) will be made broadly available to others and could be used to contact you, send you unsolicited messages, or for purposes neither We nor you have control over. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. We are not responsible for the personal information or other information you choose to submit in these forums. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Retention of Personal Information

We also take steps to delete your personal information or keep it in a form that does not permit identification when this information is no longer necessary for the purposes for which we process it or when you request its deletion unless we are allowed or required by law to keep the information for a longer period. We conduct periodic reviews of our databases and have established time limits for the deletion of certain data, taking into account the type of services provided under the Products and Services, the length of our relationship with you, mandatory retention periods, and the statute of limitations.


9. Updating This Policy

Our Privacy Policy may change from time to time. We will post any changes to this Policy on this page or provide you with other notice, and we will provide more prominent notice for significant changes. If you then choose to continue to use the Services, you thereby agree to be bound by the revised Policy.